Tuesday, February 4, 2014

Mobile Extension, Mobex, Mobile Twinning. Pick Your Flavor!



Mobile Extension, Mobex, Mobile Twinning.  Pick Your Flavor!

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For many business owners, organization leaders, and employees alike, the telephone system in their office is packed with features that are rarely utilized.   Many features in today’s business telephone systems have been designed to increase productivity, productivity, customer service and seamlessly connect people anytime at anyplace.  A properly designed phone system will give you far reaching benefits you may not realize.


One feature that is valuable to those who are regularly on the go during or after working hours is Mobile Extension, also called Mobex or Mobile Twinning.  Not every business telephone system is created with these powerful features, but Office Telesystems has hand-picked systems to offer with features like this in mind.  The ability to be mobile and communicate with your customers and co-workers alike can dramatically improve the efficiency and productivity of an office.  Hybrid VoIP Systems such as the Samsung OfficeServ 7000 series, Avaya’s IP Office, Mitel 5000, NEC SL1100 and Fonality Hosted and On Premise solutions all come with the ability to link your cell phone to your office extension.  Many can allow you to call back in on your cell phone and use your extensions direct number caller ID to call out right from your cell phone! Using this method presents the caller identification as if the call was being made at the desk. Not only does this preserve your personal contact information, but also appears more professional.
There are many benefits to Mobile Extension, Mobex, Mobile Twinning, whatever title your system feature has.  With this feature your extensions direct number becomes your one-number access. Therefore, anyone who tries to reach you only needs one phone number to call and you can keep your cell phone number private. 
How often have you been on an hour long drive back to the office hoping that important call doesn’t get missed?  With Mobile Extension, Mobex or Mobile Twinning, you can be reached.  If an incoming call is not answered at the mobile extension, it can be programmed to into your system voicemail.  If a Mobile Extension, Mobex or Mobile Twinning call is answered, users can access their desk terminal to transfer the call, place on hold, or even engage in a conference call.  Check to see if your system is set up with this option.  PRI or SIP trunk services are usually required for proper operation of this feature.
Other desktop phone features that can be accessed by Mobile Extension, Mobex and Mobile Twinning   users include Do Not Disturb, Station and System Speed Dial, Internal Group Paging, Meet Me Answer, Voice Over, Account Code, Park Hold, and Park Hold Answer.
Having the ability to conduct business, professionally and while on the go, can be critical to your business success.  Those who travel regularly, take personal time off, or possibly have an unforeseen circumstance come up can all benefit from this useful mobility feature.  With the flexibility of Mobile Extension, Mobex and Mobile Twinning, the benefits are endless.   Ask one of our sales experts about how this feature can benefit your business today.

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